Effective date: July 2024
Welcome to Arista! At Arista, we are committed to protecting your privacy and ensuring a secure experience while using our software-as-a-service (SaaS) application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. If you do not agree with our practices, please do not use our application.
2.1 Personal Information
We may collect personal information that you provide directly, such as:
Contact Information: Name, email address, phone number.
Account Details: Username, password, and other authentication information.
Payment Information: Credit card details and billing address (processed securely through a third-party payment processor).
   
2.2 Usage Data
We automatically collect information about your interactions with our application, including:
Usage Information: Features used, time spent on the application, and other usage statistics.
Device Information: IP address, browser type, operating system, and device identifiers.
Log Data: Error logs, crash reports, and system activity.
   
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
We use your information to:
Provide and Improve Services: Deliver, maintain, and enhance our application and services.
Communicate: Send you updates, notifications, and respond to your inquiries.
Billing: Process transactions and manage your account.
Security: Monitor for and prevent fraudulent or illegal activities.
Analytics: Analyze usage patterns to improve our services.
We do not sell your personal information. We may share your information in the following situations:
Service Providers: With third-party vendors who perform services on our behalf, such as payment processors, hosting providers, and customer support.
Legal Requirements: To comply with legal obligations, respond to legal requests, or protect the rights, property, or safety of Arista, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6.1 Access and Correction
You can access and update your account information through your account settings. If you need assistance, contact our support team.
   
6.2 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications. Note that you may still receive service-related notifications.
   
6.3 Cookies
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use some features of our application.
Your information may be transferred to and processed in countries outside of your own. We take steps to ensure that your data receives adequate protection in accordance with this Privacy Policy.
Our application is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels. Your continued use of our application after any changes signifies your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
   
Arista Privacy Team
Email: privacy@arista-ai.com
   
Thank you for trusting Arista with your data. We are dedicated to safeguarding your privacy and ensuring a secure experience.